Terms & Conditions

Welcome to SJ Stores. These Terms & Conditions (“Terms”) govern your access to and use of our website sjstores. , including any purchases made through it. By visiting, browsing, or placing an order from our website, you must be agree to comply with these Terms & Conditions. Please read them carefully before proceeding with your purchase.

General Terms

These Terms apply to all users of SJ Stores, including customers, visitors, and anyone accessing or using our website. By using this website, you must be agree to our Privacy Policy and Exchange & Return Policy, which form part of these Terms.

SJ Stores reserves the right to update, modify, or replace any part of these Terms without prior notice. Continued use of the website after changes indicates your acceptance of the updated Terms.

Eligibility to Use

You must be at least 14 years of age to make purchases from SJ Stores or use our website. If you are under 14, you may use the website only under the supervision of a parent or guardian. By placing an order, you confirm that the information you provide is accurate, complete, and truthful.

Production Information and Availability

We make every effort to ensure all product descriptions, images, and pricing displayed on our website are accurate. However, minor variations may occur due to different device displays and lighting conditions.

All items are offered subject to availability, and SJ Stores reserves the right to modify or discontinue any product at any time without notice.

Pricing and Payments

  • All prices are in Pakistani Rupees (PKR) unless otherwise specified. SJ Stores reserves the right to correct any pricing errors or refuse orders in case of suspected fraud
  • For customers in Pakistan, payment can be made via bank transfer or cash on delivery, depending on the option selected during checkout
  • International customers are required to complete bank transfer payment in advance before order confirmation or shipment. Your banking information is not stored by SJ Stores. Orders will be processed after payment confirmation. Please note that SJ Stores is not responsible for any customs duties, taxes, or tariffs imposed by your country’s customs authorities. These charges are separate from shipping fees and outside our control
  • We are in the process of integrating secure online payment gateways to enhance convenience for all customers

Order Confirmation and Acceptance

Once your order is placed, you will receive an order confirmation email. This serves as acknowledgment of your order but not its acceptance. SJ Stores reserves the right to cancel or refuse orders due to product unavailability, pricing errors, or incomplete payment.

Shipping and Delivery

SJ Stores caters to individual customers only and may cancel bulk orders. Standard delivery charges and offers apply to orders up to 1 kg. For orders above 1 kg, shipping will be charged according to the actual courier cost.

Orders are shipped after payment verification to the address provided during checkout. Delivery times may vary based on product availability and location. SJ Stores is not responsible for delays caused by customs, courier services, weather conditions, or other factors beyond our control. For more details about order fulfillment, delivery, and shipping policies, please refer to our Exchange & Return Policy.

Privacy and Data Protection

Your privacy and data security are extremely important to us. SJ Stores collects personal information such as first name, last name, contact details, address, and order history only for order processing, communication, and marketing purposes. We use secure systems to protect your data and do not sell or trade personal information with third parties. Certain trusted partners (such as shipping and logistics providers) may have limited access to your information for order fulfillment only. For detailed information, please read our Privacy Policy.

Intellectual Property Rights

All content on sjstores.com—including logos, images, product descriptions, text, design, and layout—is the exclusive property of SJ Stores and protected by copyright and trademark laws. You may not copy, reproduce, or use any material from our website without written permission.

Limitation of Liability

SJ Stores shall not be held liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website or products
  • Delay or delivery failure due to external factors
  • Unauthorized access to your personal information

Our total liability is limited to the amount paid for the product(s) purchased.

Contact Information

For questions, concerns, or assistance, you may contact our customer care team:

For further information about how your personal data is handled, please see our Privacy Policy. For details about returns, exchanges, or refunds, please visit our and Exchange & Return Policy.

Effective Date: January 01, 2026

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